ABOUT US

Terra Plants & Flowers proudly serves the Vancouver, Richmond and Burnaby area with flowers and floral arrangements for all occasions. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. If you are looking for fresh flowers in Vancouver we can deliver.

Let Terra Plants & Flowers be your first choice for flowers in Vancouver, Richmond and the Vancouver Lower Mainland area.

We are ready to assit you with beautiful floral arrangements and fresh cut flowers. Our flower shop is open from:

Monday & Tuesday: 8:00 a.m. to 6:00 p.m.
Wednesday to Friday: 8:00 a.m. to 9:00 p.m.
Saturday: 9:30 a.m. to 6:00 p.m.
Sunday: 11:00 a.m. to 6:00 p.m.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our flower shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day and New Year's Day.

Open 11:00 A.M. - 6:00 P.M. on Canadian holidays.

     

If you have any questions about any of our fresh floral arrangements or need more information, please contact us by e-mail at doris@terraflowers.com or call us directly at (800) 787-0477. We're always here to serve you and make your fresh flower sending experience a pleasure.

Terra Plants & Flowers
228-5300 No. 3 Road,
Lansdown Mall
Richmond, BC V6X 2X9

Our fresh cut flower shop is centrally located and serves the following areas:

Richmond
Vancouver
Burnaby
Delta
Coquitlam
Surrey
White Rock
North Vancouver
West Vancouver

When you need a fresh cut flowers in the Vancouver area or abroad, give us a call.  We have hundreds of floral bouquets to choose from and can deliver your flowers almost anywhere.

We also deliver to the following facilities
Abbeyfield Houses Of Vancouver	Amherst Hospital & Nursing
Arbutus Manor	Armstrong Funeral Chapel
B C Children's & Women's Hlth	B C Women's Hospital & Health
Bell Funeral Chapel	Beulah Garden Homes
Bill Rigby Manor	Braddan Private Hospital Ltd
British Columbia Cancer Agency	Cambie Surgery Ctr
Cavell Gardens	Chalmers Lodge
Chartwell Care Corp	Courtyard Gardens
Cpac Holdings Ltd	Crofton Manor
Diamond Geriatics Inc	False Creek Surgical Cnslnts
First Memorial Funeral Svc	Folkstone Family Homes
Fraserview Intermediate Care	George Pearson Ctr
Gf Strong Rehab Ctr	Gilmore Gardens
Glenhaven Memorial Chapel Ltd	Hamilton-Harron Funeral Ctr
Harry Lin Chin Golden Age Crt	Holy Family Hospital
Kearney Funeral Svc	Lakeview Care Ctr
Little Mountain Place	Lookout Emergency Aid Society
Mennonite Sr Citizens Society	Mount Pleasant Funeral Home
Mount St Joseph Hospital	O'keefe
Renfrew Care Ctr	Renfrew Park Manor
Retirement Concepts Seniors	Richmond Funeral Home
Richmond Hospital	Roselawn Funeral Directors Ltd
Royal Arch Masonic Home	Schara Tzedeck Chapel
Service Corp Intl Ltd	Shannon Oaks
South Granville Park Lodge	Southpines Private Hospital
St Paul's Hospital	St Vincent's Hospital
St Vincent's Hospital Found	St Vincent's Langara
Sunny Hill Health Ctr For	Sunny Hill Hlth For Chldrn
Sunrise Assisted Living	Terraces On 7Th
Ubc Hospital	Ukrainian Manor
Vancouver Crematorium Ltd	Vancouver First Call Svc Ltd
Vancouver General Hospital	Villa Cathay Care Home Society
Youville Residence

We specialize in the following services:

• Large inventory of fresh flowers for any occasion
• Weddings / Wedding Flowers
• Sympathy and Funeral flowers
• Birthday Flowers, Get Well Flowers, Anniversary Flowers
• Plants
• European/dish gardens
• Modern and traditional flower arrangements
• High-style floral arrangements
• Silk flower arrangements
• Dried floral arrangements
• Extensive gift line
• Gourmet fruit baskets
• Gift baskets
• Greeting cards

A local delivery fee of $14.50 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your floral bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.